Become a more efficient customs agent with the right customs system

Customs management is a complex area where customs declarations and intrastat reporting must be done according to the current regulations. As customs agents, you have both experience and expertise, and an effective customs system is another tool that can help ensure that everything is reported correctly. In addition, the customs system can help to reduce manual steps and sources of error, making your daily work easier. For those of you considering a new customs system, here are some tips on features we think are important.

Industry independent customs system

There are both specialised customs agents and generalists working in a variety of industries. Regardless of your focus and industry expertise, it is a security to have a customs system which works for all purposes. If you know that the customs system is completely industry independent, you also get a freedom of action and flexibility to take on all kinds of customer assignments, without being limited by the system. Who knows what assignments the future will bring?

Competent system supplier

It is important to keep in mind that a customs system should work over time and perhaps also towards other industries than the ones you work with today. Before a procurement, it is therefore important to check that there is broad industry and customs knowledge behind the system, and that the supplier has a solid experience in system development and integration. The customs system needs to continue to be updated and adapted to all the changes that inevitably come when the regulatory framework changes.

Your guarantee of a long-term, sustainable and profitable investment in a new customs system, is to choose a system supplier with high competence in both customs processes and customs management in different industries, and that the supplier has a well-functioning support organization.

Functionality that strengthens your own business

When it comes to functionality, what is most important in a customs system? Of course, all the basic functions are in place so that the system can handle your customs assignments. This includes everything from handling incoming data, creating electronic customs declarations, and reporting back to customers. In addition to the basic functions, it is good if the system offers additional features that facilitate your work.

One example that adds value is integrated invoicing. As a customs agent, you perform a variety of tasks, and sometimes it can be difficult with the overall picture. With an integrated billing module, you ensure that you can charge the right amount for the work you have done on behalf of the customer. Another example is integrated solutions with customers and customers’ systems, which, among other things, minimize manual handling.

Future-proof customs management in the cloud

PipeChain is an experienced partner of both customs agents and importing and exporting companies. It has given us extensive industry knowledge and a good understanding of all the aspects of customs handling. Our cloud-based customs system TIS is a future-proof solution that makes it easy to handle all kinds of customs issues, without investments in hardware or new technology. The user-friendly interface makes the information structured and easy to overwiew and makes you as a customs agent with ease can report to Swedish Customs, Statistics Sweden (SCB) and to your customers. With TIS you can then look forward to a safe and efficient customs management that will help you get digital flow. If you ever need competent support, PipeChain is just a call away.

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