Technical support

Our technical support helps you with all sorts of issues. Use the form to get the help you need from our friendly support team.

Networks Support

support.networks@pipechain.com

Our first line helpdesk will help you directly if the case is a simple one. More complex cases will be referred to the second or third line helpdesk. You will get feedback via email or phone while we work on your case as well as when the case is resolved.

If you have a serious issue, please call +46 31 727 86 10.

SCM Tyringe Support

support.tyringe@pipechain.com

No matter how smart our system solutions are, there may be instances when something suddenly doesn’t work as it should. If a problem arises, our technical support is readily available, and we will do our utmost to find a solution. Support is staffed from 07:00 to 17:00 CET on all non-holiday weekdays.

If you have any issues, please call +46 451 570 70.

SCM Lund Support

helpdesk@pipechain.com

Our first line helpdesk will help you directly if the case is a simple one. More complex cases will be referred to the second or third line helpdesk. You will get feedback via email or phone while we work on your case as well as when the case is resolved.

If you have a serious issue, please call +46 31 727 86 10.

BEAst Support

support.beastportal@pipechain.com

Call or email us at the number or address below, and you’ll be connected directly to one of our specialists at the BEAst Portal.

If you have a serious issue, please call +46 451 760 800.

Remote Helpdesk

In order to assist you in the best way possible we may ask you to start a remote support session so that we can see your computer and you can show us the problem.

If you need to download TeamViewer please download by clicking the link below.

www.teamviewer.com

Start TeamViewer – if you need you can automatically download TeamViewer by clicking link below. Tell the technician you speak to your ID number and password.